Ts & Cs / Privacy Policy

Payment: We accept Visa, Visa Debit, Mastercard, Switch/Maestro, Solo and cheques.

VAT: All prices are inclusive of VAT. If you require a VAT receipt please advise us when ordering.

Delivery: We will endeavour to despatch your order within 2 working days by Courier or Royal Mail. If there is a delay for whatever reason we will notify you immediately.  For orders paid for by cheque please allow an additional 7 days for the cheque to clear.

Actual delivery takes around 3 working days.

We have a standard UK delivery charge of £4.95.

Overseas delivery has a standard charge of £7.95

Stock Levels:  If an item is not in stock that information will appear on the product page.

Refunds: If you are not satisfied with your purchase you may return it within 14 days of receipt of your goods providing it is unused and in its original packaging. A full refund will then be given. Return postage will only be paid by us on a faulty item.

Product Guarantee: Whilst every effort has been made to describe our products accurately, slight variations may occur. All measurements quoted by us are approximate and colours may vary due to photographic processes.

Privacy Policy: Plaid Tidings will not make your details available to any other company or organisation. Your details will be stored in our system for delivery data and customer care.
We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.
We do not store credit card details on our server, but use a third party payment gateway – Paypal.